789rpFrequently Asked Questions

Users of 789rp ask questions across several areas: how to open and secure an account, how to deposit and withdraw funds, which sports and games we offer, how our loyalty programme works, and what to do if you need to delete your data or contact support. This page answers the most common inquiries so you can find information quickly without waiting for a response from our team.

We at 789rp have compiled these answers to cover account setup, payment methods available in Indonesia (DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers), the football leagues and live-dealer tables we host, and how to reach our support team in English. If your question is not listed here, or if you need help with a specific transaction or account issue, contact our support team during business hours — we respond to most inquiries within 24 hours.

For detailed information about our terms of service, data handling, and jurisdiction restrictions, please read our Terms and Conditions and Privacy Policy pages. Those documents set out the legal framework under which we operate 789rp, our user eligibility criteria, and how we handle your personal information. This FAQ focuses on practical, day-to-day questions about using the platform.

  • Account and registrationhow to start, KYC verification, password recovery
  • Payments and transactionsdeposit and withdrawal via e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers
  • Games and marketsfootball betting, live-dealer tables, slot tournaments, and esports
  • Security, data, and supportaccount protection, data deletion, language support, and jurisdiction availability

Read the answers below. Each section groups related questions. If you need immediate help, our support team is available in English during business hours — response time is typically 24 hours for account and payment inquiries.

Account and registration

If you forget your 789rp password, visit the login page and click "Forgot your password?". Enter the email address or username linked to your account. We send a password-reset link to your registered email. Click the link, create a new password, and confirm. Your new password takes effect immediately. If you do not receive the reset email within a few minutes, check your spam folder or contact our support team. We verify your identity using your registered email and phone number before processing a reset.

Our 789rp loyalty programme rewards regular users with points based on deposits, bets, and gameplay. Points accumulate in your account and can be redeemed for bonuses or account credits. Your tier status (Bronze, Silver, Gold, Platinum) increases as you earn more points over time. Higher tiers unlock benefits such as faster withdrawal processing, dedicated support, and exclusive tournament invitations. Your tier resets annually, and points do not expire within the calendar year. Check your account dashboard to see your current points balance and tier status.

To request deletion of your 789rp account and personal data, contact our support team in writing with your username and registered email. We verify your identity using your KYC documents and account details. Once verified, we close your account and schedule your data for deletion in accordance with our Privacy Policy and applicable data-protection law. Deletion is not immediate — we retain certain records for compliance and fraud-prevention purposes for a defined period. After that period, your personal information is removed from our active systems. You can request a copy of your data before deletion.

Payments and transactions

To deposit via local payment, online payment, or e-wallet on 789rp, log in to your account and select "Deposit". Choose your payment method from the list. Enter the amount you wish to deposit. You are redirected to the payment app or web portal to confirm the transaction. Once you approve the payment in your app, the funds appear in your 789rp account within seconds to a few minutes. No additional fees are charged by 789rp — your payment provider may apply standard transaction fees. Keep your receipt for your records. If your deposit does not arrive within subject to verification, contact our support team with your transaction reference number.

Yes, we at 789rp accept deposits and withdrawals via mobile banking, local payment, online payment, and e-wallet bank transfers. To deposit, log in and select "Deposit", then choose your bank from the list. You receive a unique account number and reference code. Transfer the amount from your bank account to the 789rp account number provided. Include your reference code in the transfer memo so we can match the payment to your account. Bank transfers typically arrive within 1–2 business hours during banking hours. Transfers initiated outside banking hours or on weekends (including holidays like Idul Fitri or Nyepi) are processed the next business day. Withdrawal requests to your bank account are processed within 24 hours, subject to your bank's processing time.

We at 789rp accept deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian bank transfers (online payment, e-wallet, mobile banking, local payment). Each method is available in your account's Deposit and Withdrawal sections. Choose the method that suits you best. Mobile wallets (online payment, e-wallet, mobile banking, local payment) offer the fastest processing — funds arrive within minutes. Bank transfers are also available and typically complete within 1–2 business hours. online payment is accepted for deposits at participating merchants. All methods are subject to your payment provider's limits and fees. If you have questions about a specific payment method, contact our support team.

Games and markets

Our 789rp sportsbook covers major football leagues and tournaments, including Liga 1 (Indonesia's top division), Piala Indonesia, Piala AFF, Champions League, Premier League, and international fixtures. We also offer markets on MotoGP and badminton events. Each match lists multiple betting options: match outcome, over/under goals, handicap, and live in-play betting during the match. Tournament schedules are updated regularly as fixtures are confirmed. You can browse upcoming matches in the Sports section of your 789rp account. If a specific league or tournament is not listed, contact our support team — we add new markets based on user demand and availability.

We at 789rp host a range of slot games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. These games are available 24/7 in your account's Slots section. We also run daily and weekly slot tournaments where players compete for prizes based on their gameplay during scheduled time windows. Tournaments are free to enter — you play using your regular account balance. Game rules, payout percentages, and tournament schedules are displayed in each game's information panel. If you have questions about a specific game or tournament, contact our support team.

Yes, our 789rp live-dealer section features blackjack, roulette, baccarat, and Dragon Tiger tables hosted in multi-camera studios. Each table is staffed by a live dealer and broadcast in real time to your device. You place bets using your account balance and interact with the dealer via chat. Tables operate during set hours — check the Live Casino section of your account for current schedules. Minimum and maximum bet limits vary by table. If you experience technical issues during a live game, contact our support team immediately with your session ID and table name.

We at 789rp offer betting on esports titles including Mobile Legends, Free Fire, and PUBG Mobile. Markets cover professional tournaments, regional qualifiers, and seasonal competitions. Betting options include match outcome, map winner, and live in-play bets during matches. Esports schedules are updated as tournaments are announced. You can browse upcoming esports events in the Esports section of your 789rp account. If a specific tournament or team is not listed, contact our support team — we add new markets based on tournament calendars and user interest.

Security, data, and support

Our 789rp support team handles inquiries in English during business hours. Response time is typically 24 hours for account, payment, and technical issues. You can contact us via email, live chat, or phone using the contact details in your account. When you reach out, provide your username, registered email, and a clear description of your issue. Do not share your password or full payment card details in your message — our team will ask for specific information needed to help you. For urgent issues outside business hours, leave a message and we will respond as soon as possible.

We at 789rp operate only in jurisdictions where applicable law permits online gaming and sportsbook betting. Our services are not available in regions where online wagering is prohibited. Users are responsible for verifying that their access and use of 789rp comply with the laws and regulations of their own jurisdiction. We do not represent that our services are legal or available everywhere. If you are unsure whether 789rp is available in your location, contact our support team or consult your local legal authority. Access from restricted jurisdictions may result in account suspension and forfeiture of funds.

We at 789rp use industry-standard security practices to protect your account and payment information. Your password is encrypted and never stored in plain text. We verify your identity using KYC documents during account setup and before processing large withdrawals. Your account is monitored for suspicious activity — if we detect unauthorized access, we lock your account and contact you immediately. Always use a strong, unique password, sign out after each session, and monitor your account activity regularly. If you suspect unauthorized access, reset your password immediately and contact our support team. Never share your login details or one-time codes with anyone.